Who We Are

At Apollo Medical Travel, your privacy is important to us. Our mission is to make high quality healthcare more accessible for everyone. To that end we have to collect information in order to connect Patients with our health care providers (“Providers”).

Through our website, https://apollomedicaltravel.com (“Site”), we provide information about procedures, Providers, and locations. Every effort is made to ensure that information on our Site is current.

Our Company’s most important asset is trust. Trust between our company, Patients, and Providers is at the forefront of our actions and we work diligently to protect trusted information.

What Personal Data We Collect and Why We Collect It

‘Contact Us’ Information

When patients contact us for more information through our Site, we collect their name, phone number, and email address so that we are able to respond to their questions and assist them. WPForms also provides us with the visitors IP address and browser user agent string to help us detect spam and better serve our clients.

‘Make an Appointment’ Information

When patients make an appointment through our Site, we collect their name, phone number, email address, procedure, date of procedure, and an optional message. When making an appointment with a specific Provider this information is collected by Apollo Medical Travel LLC and automatically forwarded to that Provider. WPForms also provides us with the visitors IP address and browser user agent string to help us detect spam and better serve our clients.

‘Get a Free Quote’ Information

When patients request a free quote through our Site, we collect their name, phone number, email address, provider of choice, procedure, and an optional message. This information is collected by Apollo Medical Travel LLC and automatically forwarded to the selected Provider. WPForms also provides us with the visitors IP address and browser user agent string to help us detect spam and better serve our clients.
 

tawk.to Customer Support Tool

We use tawk.to to interact with visitors on our Site. tawk.to’s privacy policy can be found here.


Like most internet-service operators, tawk.to collects non-personally-identifying information of the sort that web browsers, apps and servers typically make available, such as the browser type, language preference, geographical location, referring site, and the date and time of each visitor request. tawk.to’s purpose in collecting non-personally identifying information is to better understand how tawk.to’s visitors use its services, and to provide tawk.to users the ability to understand how their visitors use their services. From time to time, tawk.to may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its services.

tawk.to also collects potentially personally-identifying information like Internet Protocol (IP) addresses for users that use the services and visitors.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content From Other Websites

Pages and posts on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where We Send Your Data

We share information within our company to help facilitate your appointment to include our customer care team, and we provide appointment and quote requests to Providers specified by our site visitors.

We do not share or sell personal details with third parties.

Questions and Concerns

If you have any questions or concerns about your privacy, you are welcome to contact us by email at:

apollomedicaltravel@gmail.com

 Privacy Policy Effective 15 June 2020